Shop Gang & Event Staff
Do you want to join the Gang?
We are looking for energetic skate lovers to join our friendly team. Sound like you?
We are here to empower people to roller skate into their most joyful life. We value authenticity, personal growth and joy. We are committed to getting as many people to experience the power of roller skating and are proud to serve a diverse community. We are not just a shop, we are a force for change!
Job title: Casual Shop Assistant and Event Marshall (age 18+)
Staff pool: You will become a member of our staff pool.
Main purpose of job: Greeting and supporting shop visitors, maintaining a clean, safe and secure shop. Supporting larger events with non-skating roles for example check in and handing out hire skates.
This role will suit a well-organised, responsible and reliable individual, ideally with sales and customer service experience. We have very high standards for our organisation, from the products we stock to the classes and events we run. We expect our staff to be proud to represent Roller Girl Gang and support our vision, mission and values. This role will suit someone looking for occasional work.
Location: You’ll be working in the historic Corn Exchange in Leeds city centre and supporting events at other venues across the city centre, including Project House, Armley.
Remuneration: Minimum wage for your age. Opportunities to work as part of a motivated team, gaining both retail and event experience. Opt-in pension scheme. Generous shop discount!
Hours: Weekends with occasional weekday shifts. Up to 12 hours per week on a zero-hours basis. Events will be during the evening.
Main tasks of job:
1. Ensuring continued smooth running of the roller skate shop by providing friendly customer service as required.
2. Handing over any queries that cannot be dealt with, efficiently and promptly.
3. Keep the shop clean, tidy and welcoming.
4. Ensure customer data is kept confidential.
5. Ensure business knowledge is kept confidential.
7. Provide support with event administration tasks including check in, skate hire, set up and pack down.
8. Some lifting, carrying or moving of hire equipment.
You will be supported by a manager to develop your skills within these roles.
This job description serves to illustrate the scope and responsibilities of the roles and are not intended to be an exhaustive list of duties. You will be expected to perform other job-related tasks requested by management and as necessitated by the development of this role and the development of the business.
We welcome applications from adults of all gender identities. The role does not require roller skating, so non-skating folks are welcome to apply.
To apply: Please submit a CV detailing your relevant customer service experience and include two references. One should be your most recent employer, the other can be a character reference.
Please also include a short supporting statement (1-2 paragraphs) telling us why you would be a great addition to our team. Send applications by email to email@example.com and put ‘Job Application’ in the subject line.
Closing date: Friday 4th November 2023 12 noon
If you have not heard from us by Wednesday 8th November, please assume you have not been successful this time.
We generally aim to recruit our Skate Coaches from our pool of Volunteer Marshalls, however if you are interested in becoming a Skate Coach for RGG, please have a chat with Mel or one of the coaches.
Volunteer Skate Marshalls
We are currently Recruiting Volunteer Marshalls who are able to support our events.
This is a volunteer role with some paid opportunities
Skate Marshall Role/ Responsibilities
To support community cohesion
To promote roller skating
To model different roller skate styles
To support event safety
To support smooth event running
As Roller Girl Gang is a Community Interest Company (CIC) and therefore does not make a profit, the Skate Marshall role is primarily a voluntary role. However, to thank you for giving your time to help build the skate community and Roller Girl Gang we are able to offer a few perks.
The standard perk we offer is free skate time. For every session you marshall for us, you will receive a free skate session with us (of your choosing, subject to availability)
Occasionally we may offer payment for an event, these tend to be for longer sessions, day sessions or private parties.
Sometimes, the perk may be the event itself - for example a number of our marshall team worked a day at a festival, but received full weekend passes for the whole festival in return.
I hope that after hearing about what we need you are interested in joining our team, If you would like to be considered, please email firstname.lastname@example.org, answering the following questions (no need for long answers! Just a quick overview!):
How long have you been skating?
What is your favourite type of Roller Skating, and why?
What days/ times do you feel you may be able to help on?
Have you skated with us before ? - if so which sessions?